My thoughts after a Looooong road trip,…we capped it off with a 4 night stay at GCH and 3 days in the park, 2 at DL 1 at DCA…magically dodging the evening DCA parties. The room was a 4 star to us, very well appointed yet surprisingly very little “Disney” folded into the decor, etc. Not that we wanted to be face slammed with it, but a bit more was expected.
Speaking bluntly, the pool service sucked. Forgotten orders, very slow service. Even room service “ran out” of the IPA we wanted even though the pool bar had it. I know…poor us.
98% of the CM’s were either fantastic, filled with that Disney touch and happiness or just even, not + or -, which is fine…one can not be Tinkerbell 100% of the day. Oddly, we had two “on stage – bad shows”. One, at our Carnation Cafe’ breakfast, our waiters first words were if it was 3:30 yet so he could go home…and my coffee was poison (seriously). Another, while wondering which way go in DCA, a CM who was a Legacy Awardee helped us which an inclusion of how it’s getting hard to work at Disney, Bob Iger, woke…on and on (this was just after the Kimmel fiasco).
I was saddened that some aspects of the treehouse were not working, the water conveyor, the monkey was gone from the top room. If they decide to build something with complicated gee whiz stuff, they need to incorporate maintenance into that design and cost. It’s like a city adding plants and flowers to medians then let the whole thing go to pot due to lack of maintenance budgets. Also, they should build small themes closets around loading areas to store/hide various brooms, dust pans, trash picker tongs…another bad show.
We live in the Seattle area, so a trip down is a once in 5 year thing, maybe, and we dropped about $3K with hotel, tix, meals, etc. Does Disney need to have a refresher course to CM’s about being “on stage”? Maybe. Did those 2 CM’s ruin our experience? For 15 minutes, yes…but we’ll be back.
(I did provide some of this feedback back to Disney)
