Disney Shakes Up Management at Disneyland Resort
Disney Experiences Chairman Josh D’Amaro announced several changes to management positions at Disneyland Resort, Disney Signature Experiences, and Shanghai Disney Resort.
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D’Amaro announced several key leadership changes, including the creation of a new role to oversee major events integration and the appointment of new leaders for Disneyland Resort, Disney Signature Experiences, and Shanghai Disney Resort. These moves come as Disney Experiences embarks on ambitious expansion plans for its cruise line and theme parks worldwide.
“We have a deep bench of globally minded business leaders who bring the versatility needed to step into key roles across our diverse portfolio,” said Josh D’Amaro, Chairman, Disney Experiences. “These tenured leaders have extensive technical and operational expertise with strong insight and understanding of the guest experience, and possess qualities that promote innovation, creativity, and results.”
D’Amaro announced the following strategic senior executive changes:
Joe Schott, President of Shanghai Disney Resort since 2019, has been appointed President of Disney Signature Experiences (DSE). DSE encompasses a diverse portfolio including Disney Cruise Line, Disney Vacation Club, and Adventures by Disney. Schott brings 40 years of Disney experience, including leadership roles at Disneyland Paris and Tokyo Disney Resort. His global expertise will be invaluable as Disney Cruise Line embarks on significant expansion.
Andrew Bolstein, a key member of the Shanghai Disney Resort opening team, has been promoted to President & General Manager. With over 30 years of Disney experience across locations like Walt Disney World, Hong Kong, and Tokyo, Bolstein brings extensive operational knowledge and strong relationships to this role. He will report to Jill Estorino, President and Managing Director of Disney Parks International.
Ken Potrock, a 30-year Disney veteran, will lead a newly created division focused on maximizing the impact of major events, such as the 2028 Los Angeles Olympics and the 250th Anniversary of the United States. He will continue to report to Josh D’Amaro while also being accountable to Jimmy Pitaro, Chairman of ESPN.
Potrock previously led Disneyland Resort, overseeing its successful post-pandemic reopening and securing approval for the DisneylandForward expansion plan. His accomplishments include the opening of Avengers Campus, the reimagining of Pixar Place Hotel, and the expansion of Disney California Adventure.
Thomas Mazloum has been appointed President of Disneyland Resort. He will lead over 36,000 Cast Members and oversee the operation of the resort’s two theme parks, hotels, and Downtown Disney District, guiding Disneyland through the growth enabled by the recently approved DisneylandForward plan.
Mazloum previously led Disney Signature Experiences, where he oversaw the significant expansion of Disney Cruise Line. His experience also includes various leadership roles at Walt Disney World, encompassing operations, resorts, transportation, and more. He will continue to report to Josh D’Amaro.
Disney Experiences boasts a global reach, encompassing 12 theme parks worldwide. Disney Cruise Line, visiting nearly 40 countries, will more than double its fleet by 2031. Furthermore, Disney’s renowned consumer products division extends the magic into homes across the globe, solidifying its position as the world’s largest licensor. These leadership transitions will take effect immediately.
