This week, Universal Orlando Resort officially opened its highly anticipated new theme park, Epic Universe, and fans couldn’t wait to experience the latest addition to the resort. The park, which boasts immersive themed lands and cutting-edge attractions, had generated significant buzz in the lead-up to its grand opening. However, much to the surprise of many, visitors are reporting far fewer crowds than expected.
In what some are calling an unexpected twist, one visitor shared their experience on social media, revealing that they were refunded for their Express Pass—a service meant to help guests skip long lines for attractions. The guest posted:
“It’s actually so dead at Epic I got my express pass refunded! This is amazing.”

For many fans, Express Passes are a vital part of making the most out of a theme park day, allowing visitors to bypass long waits for popular attractions. It’s common for these passes to be in high demand, particularly during peak times when the park is packed with visitors. However, the situation at Epic Universe seems to have been quite the opposite, with lower-than-expected crowds allowing some guests to skip the need for these premium services entirely.

A Surprising Opening Week
Epic Universe’s debut was met with excitement, with long lines expected for some of the park’s flagship attractions. The park features innovative rides and experiences that showcase Universal’s investment in new technology and immersive storytelling. Yet, despite the anticipation, some guests have reported experiencing unexpectedly light crowds throughout the week. This has led to speculation on social media, with many wondering whether the slower-than-expected turnout is a sign of post-opening lull or simply a reflection of the park’s efficient crowd management.
The news of Express Pass refunds is adding fuel to the fire, with some guests sharing their own experiences of visiting the park with minimal wait times. While some assumed the theme park would be overcrowded in its early days, the reality has left many pleasantly surprised by the lack of congestion.

What’s Behind the Low Crowds?
Several factors could be contributing to the lighter crowds at Epic Universe, particularly in the days following the park’s grand opening. The ongoing uncertainties in the travel and tourism industry, shifting visitor trends, and perhaps even the recent surge of interest in more established attractions across Universal’s other parks could all play a role.
While it’s unclear whether the lighter crowds will be a long-term trend or a short-term anomaly, it’s safe to say that Universal Orlando Resort will be keeping a close eye on guest attendance data over the next few months. The park’s success will hinge on maintaining strong interest and a steady stream of visitors, especially as word of mouth spreads and more guests plan future trips to experience the new park.
As of now, Epic Universe’s opening week appears to be a success, with fans enjoying the park’s attractions without the usual stress of overcrowding. The surprise of low crowds, along with refunds for premium services like the Express Pass, suggests that Universal may be adjusting its crowd control strategies for future events or holidays to ensure a balanced and enjoyable experience for everyone.
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